Terms of Service

Laso helps participating businesses offer automatic loyalty rewards. Customers may link eligible financial accounts, join business reward programs, earn progress from matched purchases, and redeem rewards according to each business's rules.

Card-linked rewards depend on transaction data from Plaid and the accuracy of merchant descriptors, dates, amounts, and categories. You authorize Laso to use linked transaction data to match eligible purchases and calculate reward progress.

You may disconnect linked accounts in App Settings. Once disconnected, Laso stops syncing future transactions and removes the linked Plaid Item for that account.

Businesses define reward rules, terms, expiration, and redemption requirements. A reward may be cancelled, rejected, expired, or marked already redeemed if the code is invalid, the business does not match, or the reward does not meet program terms.

Laso may review and correct transaction matches when needed to prevent missed rewards or incorrect rewards.

Businesses are responsible for accurate business information, reward descriptions, reward terms, staff training, and honoring valid rewards. Laso may require verification before a business is visible or eligible for automatic matching.

Paid business plans, trials, limits, invoices, and billing portal access are handled through Laso's billing provider. Plan limits may restrict active reward programs or other business features.

Contact support@lasoloyalty.com for reward issues, account access, billing questions, or data deletion requests.